Applicable for domestic and international flights, the new flat-rate fee applies to all passengers regardless of their age except for infants aged 24 months and below as they do not occupy a seat by themselves. In addition to that, the fee would be waived for a select group of customers or during certain situations as listed below:
Guests with reduced mobilityGuests travelling with an infant (under 24 months of age)Young guests travelling alone (12 to 16 years old)Staff travel: Standby ID90/ID90XGuests affected by schedule changes and flight cancellationsNo airport check-in kiosks are available or all check-in kiosks are unserviceableGuests who are unable to complete web, mobile or kiosk check-in due to system errorGuests who purchase a seat upgrade or other additional paid services at the check-in counterairasia platinum and airasia black membersPremium Flex (except for AirAsia India) and Flatbed guestsCorporate Full Flex (GCP) and Corporate Lite guest (GCPL) (except for AirAsia India)Red Carpet guestsRed Pass (AirAsia India only)Guests on travel warrants and government bookingsSky Marshals on dutyGuest who has self checked-in but needs to reprint a boarding pass at the check-in counterSenior citizens aged 70 and above
Just like before, the fee is also applicable to travellers that are taking AirAsia flights in Vietnam, Brunei, Laos, Taipei, Kaohsiung, India, and Honolulu. That being said, AirAsia’s check-in fee at airports outside of Malaysia differs from one another although somehow, they seemed to be lower than RM100 when converted into Ringgit. AirAsia’s Contactless Kiosk. [Image: AirAsia.]As per our report back in September 2020, AirAsia stated that this fee was introduced in order to push passengers towards digital check-in as part of the airline’s precautionary COVID-19 measures. Hence, travellers can avoid the RM100 fee by performing the check-in through AirAsia Super App and website although do note that the check-in through the airline’s mobile website is no longer available. You can pay the counter check-in fee even before you come to the airport. [Image: AirAsia.]Alternatively, one can also utilise the self check-in kiosks at the airport. If you are somehow hellbent on checking in through the physical counter at the airport, you have the option to pay the fee after you have purchased your ticket or directly at the check-in counter itself. (Source: AirAsia.)
